![]() Fixing 0x80042405 errors from Windows 10 Media Creation Tool In particular, Microsoft-style, the error message tells you nothing about what is causing the problem. Fortunately, I have seen this a few times and there are some very simple fixes. There was a problem running this tool. We are not sure what happened, but we cannot run this tool on your PC. If you continue to have problems, check the error code when contacting customer service.». ![]() You are probably downloading or installing Windows 10 ISO when you see error 0x80042405. Typically it will occur when the tool is downloading the ISO and will display a blue screen with the message: ![]() 2 Fixing 0x80042405 errors from Windows 10 Media Creation Tool.
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